PRIVACY POLICY

Privacy Policy

We collect only the personal information we need to sell and send your artwork and, if you ask, to keep you updated on new work. We never sell your information.

What we collect

• When you buy: your name, email, phone number, and shipping and billing addresses.

• When you join our newsletter: your name and email address.

• When you contact us: whatever you include in your message.

• When you browse: general usage information, such as pages visited and device type, collected through Wix and Google Analytics.

We never see or store your full card details. Payments are handled securely by Stripe and PayPal.

How we use it

We use your information to process and ship your order, answer your questions, manage commissions, and send newsletter emails if you've subscribed. Usage information helps us understand how the website is used and improve it.

Who we share it with

We share information only with the services that help us run the shop: Wix (our website and store platform), Stripe and PayPal (payments), Google (email and analytics), our print lab (for print orders), and couriers or Australia Post (for delivery). Some of these services store data outside Australia.

Newsletter

You can unsubscribe at any time using the link at the bottom of every email.

Your choices

You can ask to see, correct or delete the personal information we hold about you by emailing info@triciaovervliet.com.au. We'll respond within 30 days.

Keeping it safe

Your information is stored on secure, reputable platforms. We keep order records for as long as Australian tax law requires.

Questions or concerns

Email info@triciaovervliet.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Cookie Policy

This website uses cookies to make the shop work and to understand how visitors use it. We don't use cookies for advertising.

What cookies are

Cookies are small text files that a website stores on your device. They help the site remember things, such as what's in your cart.

The cookies we use

• Essential cookies keep the site and checkout working, including your cart, secure payment and site security. These are set by Wix and can't be switched off.

• Analytics cookies from Wix and Google Analytics show us which pages people visit and how they find the site. The information is grouped and doesn't identify you personally.

Managing cookies

You can accept or decline non-essential cookies using the banner when you first visit. You can also block or delete cookies in your browser settings, although parts of the shop, such as the cart, may not work without essential cookies.

More information

See our Privacy Policy for how we handle personal information, or email info@triciaovervliet.com.au with any questions.